Frequently Asked Questions
The following is a list of most commonly asked questions:How do I create a new user account?
What courses do you currently offer?
How do I register for a course?
Which methods of payment do you accept online?
What is the cancellation policy if I am unable to attend?
How do I cancel a registration?
What do I do if I've lost my password?
How can I find out what courses I'm registered in?
How do I create a new user account?In order to register for courses online, you must have an account with Mt Airy Learning Tree. Creating an account also gives you online access to view your registration history, change your address and more.
You can go to our Sign up page to create a new account. Note: you must have an email address to set up an account with us.
What courses do you currently offer?Select one of the Lookup Courses links (in the left navigation bar) to see the list of courses we currently offer.
How do I register for a course?To register for a course:
Which methods of payment do you accept online?Visa or MasterCard are accepted.
What is the cancellation policy if I am unable to attend?Refunds cannot be issued for classes missed as a result of illness, personal emergencies, or any other event beyond our control. Please choose carefully. If you cannot attend a course, you can receive a refund (less the $5 registration fee) by notifying us 2 days before the first class begins. Rainchecks to attend the SAME class in the future can be issued (called "do-overs"). Rainchecks are valid for one year. You must notify us before the first class session that you will be unable to attend.
How do I cancel a registration?You cannot cancel a registration online. To cancel a registration, you must contact:
*Please include your full name and address, registration details for the course you want to cancel (i.e. course code, title, and dates) and a day time phone number where we can contact you.
What do I do if I've lost my password?You can send a request for your password to be sent to your email address on our Lookup Password page.
How can I find out what courses I'm registered in?To see a list of courses in which you are enrolled, visit the Registration History page then click the appropriate button: